Improved training and performance management programs bolster employee capabilities
JohnsonDiversey has initiated significant enhancements to its employee training and development programs. In 2008, we laid the groundwork for the establishment of JohnsonDiversey University, an integrated, globally consistent system of assessing employee development needs, providing training and tracking achievements.
As part of the design of JohnsonDiversey University, we took these essential steps:
- We evaluated our strengths in delivering our strategy and our promises to our customers, and the areas where our employees need additional development opportunities to strengthen our company.
- We examined the programs we provide and the way we track progress.
- We determined where our strategy, structure, processes, people and culture support effective training and development, and where we need to drive a more educationally rigorous, globally consistent process.
Through JohnsonDiversey University, we will introduce specific learning academies for each job and function within the company, track employees' participation in training recommended as part of their individual performance plans, and evaluate future development needs. The tracking will provide an important tool to facilitate productive conversations between employees and managers during the annual performance management process, and help us match employees' development goals with the company's growth and success.
We launched the first of the learning academies, "The JD Way of Selling," in our Europe, Middle East and Africa region in 2008, and are now deploying it around the globe as our fundamental sales training program. The program ensures that all our salespeople worldwide have the same fundamental skills, and provides additional development programs that build on those fundamentals. The JD Way of Selling provides a common language and experience throughout our organization so that our sellers can continue to learn from one another's experiences and approach future development from a common ground.
We also established a program to train managers in conducting productive quarterly and annual performance management conversations. In addition, we began development of "The JD Way of Leading," a group of programs to help new and established managers align their skills with our company's strategy. These programs will build on the success of our previous leadership development offerings while they allow us to tailor the training to JohnsonDiversey's strategy.