Crisis management planning, drills help improve preparedness
JohnsonDiversey is committed to risk management and the protection of our employees. This commitment drives us to take specific actions to prevent, manage and recover from a crisis.
We engage employees throughout the organization in regular discussions and drills on crisis prevention and management. We work to reduce risks to our employees, our business and the public with proper safety precautions and ongoing preparedness training to respond to any natural or accidental event that has the potential to threaten human life, damage the natural environment or impair our business or its reputation.
We conducted six crisis management drills in 2008, each of which helped us identify areas of strength in our response and recognize areas needing improvement. Four of those exercises addressed our preparedness to respond to a pandemic. In another case, we tested our ability to respond to a geopolitical disruption, and in the fourth instance, our ability to respond to a local disaster.
Following each exercise, we reviewed each team’s responses to the scenario and set clear objectives and deadlines for resolving gaps in our response. Our crisis management plans were updated to reflect these improvements, and the lessons we learned were shared throughout the company with appropriate response teams.
In any crisis situation, our first priority is the protection of human life. We also aim to protect the environment and our property, minimize business interruption, defend our financial standing and protect our public image. Our crisis management process enables us to respond quickly and appropriately to any situation with those priorities in mind.