What's New The North America Training Team is proud to announce two new workshops that are designed to improve the level of performance for both managers and employees! Click on a link for a workshop description: The Successful Supervisor Workshop The Successful Sales Manager Workshop If you're interested in a workshop either email or call Terrence Donahue at 262-631-2876.                   The Successful Supervisor Workshop Who Should Attend: Building Service Contractor Managers and Supervisors. Course Objectives: Upon completion of this course, you will be able to: ·          Identify the performance requirements for a position. ·          Measure the actual performance of employees. ·          Identify the specific gap in job performance. ·          Identify the cause(s) of a job performance gap. ·          Implement solutions to improve employee performance. ·          Implement ways to maintain good employee performance. ·          Provide effective, meaningful feedback to your employees. Delivery Method: Instructor led training Location: Customer Site Length: .5 day Cost: Negotiated                                                            Return to top                                                                   The Successful Sales Manager Workshop Who Should Attend: Sales Managers and Supervisors. Course Objectives: Upon completion of this course, you will be able to: ·          Identify the performance requirements for a position. ·          Measure the actual performance of employees. ·          Identify the specific gap in job performance. ·          Identify the cause(s) of a job performance gap. ·          Implement solutions to improve employee performance. ·          Implement ways to maintain good employee performance. ·          Provide effective, meaningful feedback to your employees. Delivery Method: Instructor led training Location: Customer Site Length: .5 day Cost: Negotiated                                                           Return to top