A letter from S. Curtis Johnson, Chairman It’s easy to think of our business as simply delivering all the things needed to keep places clean. But the true measure of our company does not lie in how many gallons of floor finish or window cleaner we provide. Often, the best solutions don’t come in a bottle at all. Our real value lies in our ability to solve our customers’ problems and to simplify their lives. Understand customers . . . Evolve with their needs . . . Anticipate change and embrace it — especially when it means better serving the customer. This has been my family's business philosophy for five generations. And it will remain so for generations to come. This customer-focused philosophy is so deeply held, it led us to break from S.C. Johnson & Son, Inc., to form our own stand-alone company dedicated exclusively to meeting your needs. It led us to purchase a company much larger than our own in order to bring a more complete set of capabilities to bear in the marketplace. JohnsonDiversey may be a new company, but like all Johnson family companies, it is built on a rich legacy of family values. We know our greatest asset is our people, for they are essential to delivering our superior customer solutions. Customer partnering in its truest sense is the only way we can solve the unique problems of so many industries in so many countries. As unique as each customer is, one thing remains universal: Clean is a means to an end, but it's not the end itself. In fact, it's just the beginning.